Cognicert ISO 21001 Lead Auditor Course

Certified by Cognicert Limited accredited by The CPD Accreditation Group, UK

The “ISO 21001:2018  Lead Auditor” course provides comprehensive training in the ISO 21001:2018  standard and all its requirements from the auditor’s point of view, as well as basic skills necessary to complete an audit. It’s a practical-oriented training that should be considered “a must” for every ISO 21001Lead auditor. This intensive course is specifically designed to train corporate staff to serve as internal ISO 21001 auditors (as required by ISO 21001:2018  ). The interactive training program, complete with quizzes, will provide the necessary technical knowledge and understanding of all ISO 9001:2015  requirements to perform a complete ISO 21001 audit. This ISO auditor training should be taken by each employee appointed as internal ISO 21001 auditor to:

  • Learn how to audit each and every ISO 21001:2018  requirement;
  • Learn basic auditing skills;
  • Satisfy the ISO 21001:2018  requirement on internal ISO Auditor training.
  • To develop skills for conducting internal audits Of ISO 21001:2018  Educational Management System.
  • Auditing process and techniques
  • Auditor’s skills and techniques
  • To examine the requirements of ISO 21001 from an Internal Auditor Perspective
  • Auditing reports process, corrective action and follow-up
  • Learn how to plan and conduct an internal ISO 21001 audit, and how to report audit results;
  • Learn how to effectively use root cause analysis as part of the ISO 21001 Educational procedure on corrective action

• Persons responsible for conducting internal and external audits according to ISO 21001 requirements
• Persons involved in the Educational  management systems ISO 21001:2018


Lesson 1: Background and Development of ISO 21001:2018

Definition of ISO

Major Changes in ISO 21001:2018

The Educational  Management Principles

Benefits of ISO 21001:2018

Types Of Audits

Why Management System Audits are needed

Lesson 2: Introduction to the Requirements of the ISO 21001:2018  Standard

Interpretations of Key Terms

Elements of a Educational  System

The ISO 21001:2018  Standard

Eight Principles of Educational  Management

Continual Improvement Cycle

Educational  Management Process Model

Educational  System Requirements

The Documentation Requirements of ISO 21001:2018

Management Responsibility

Resource Management

Product Realization

Measurement, Analysis and Improvement

 Lesson 3: The Process Management Approach

Process Management Approach

The Planning Phase

Establish Process Measurements

Analyze the Process

Design or Redesign the Process

Process Mapping

 Lesson 4: Introduction to Document Control

Elements of Documents

Process Approach to Documentation

Identifying Documents and their Owners

Types of Documents

Master Document List

Document Control

Revisions and Maintenance

Tips for Document Writers

Lesson 5: Introduction to Management Review

Making Management Review relevant to Management

What will be reviewed?

Establishing the Objectives

Planning the Management Review

Output of Management Review

Lesson 6: How to Deal with External Auditors – A Basic Guide for Internal Auditors

What is an External Educational  Audit?

What should an Employee expect during an Audit?

How should Employees interact with Auditors?

Lesson 7: ISO 19011:2011

Fundamentals of Internal Auditing

Decide how to Audit

Principles of Auditing

Managing an Audit Programme

Preparation & Planning Of Audits
Preparation Of checklist

Lesson 8: ISO 19011:2011 and ISO 17021:2018

Audit Activities

Identification of Non-Conformities [N/C’s].

Documenting the Audit (Audit Report)

Conducting Audit Follow-Up

Practical Auditing Exercise

Competence and Evaluation of Auditors.

Lesson 9: Creating a Corrective Action Plan

Who participates?

Developing a Plan

Using the Form

What is Root Cause Analysis?

When (and when not) to use Root Cause Analysis

The Root Cause Analysis Process

How to construct a Root Cause Analysis Checklist

Examples of how a well-run Root Cause Analysis Process works

Corrective and Preventive Actions

  • Duration: 5 days
  • Training Methodologies
    • Case Study
    • Individual Exercises
    • Role Play
    • Group Exercises
    • Group Presentation
    • Examination
  • Assessment and Qualification
    Learning is assessed through:

    • 4 hours open examination. Passing the exams qualifies the candidate for Cognicert ISO 21001 Lead Auditor (CPD Certificate)
    • Practical experience of 25 days with activity log qualifies participants for our Cognicert ISO 21001 Lead Auditor (Auditor Category) I.D Card and Certificate
    • Practical experience of 50 days with activity log qualifies participants for our Cognicert ISO 21001 Lead Auditor (Lead Auditor Category) I.D Card and Certificate