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The “EN 15224:2016 Lead Auditor” course provides comprehensive training for participants to be able to:
 Understand to audit each and every EN 15224:2016 requirements
 Learn fundamental auditing skills;
 Implement methods to comply with the EN 15224:2016
 Audit process and techniques
 Improve Auditor’s skills and techniques
 Examine the requirements of EN 15224 from an Auditor Perspective
 Write Audit reports process and follow up corrective actions
 Plan, Lead, Conduct and report an EN 15224 audit;
 Effectively verify root cause analysis as part of the EN 15224 Management procedure on corrective action
 Persons responsible for conducting internal audits according to EN 15224:2016 requirements
 Persons involved in the EN 15224:2016 certification audit process
Background and Development of EN 15224:2016
Definition of EN 15224:2016
Benefits of EN 15224:2016
Types of Audits
Why Audits are needed
Introduction to the Requirements of the EN 15224:2016 Standard
Interpretations of Key Terms
Elements of a Management System
The EN 15224:2016 Standard
Continual Improvement Cycle
Management Process Model
Management System Requirements
The Documentation Requirements of EN 15224:2016
Management Responsibility
Resource Management
Measurement, Analysis and Improvement
The Process Management Approach
Process Management Approach
The Planning Phase
Establish Process Measurements
Analyze the Process
Design or Redesign the Process
Process Mapping
Introduction to Document Control
Elements of Documents
Process Approach to Documentation
Identifying Documents and their Owners
Types of Documents
Master Document List
Document Control
Revisions and Maintenance
Tips for Document Writers
Introduction to Management Review
Making Management Review relevant to Management
What will be reviewed?
Establishing the Objectives
Planning the Management Review
Output of Management Review
ISO 17021:2015
Fundamentals of Auditing
Decide how to Audit
Principles of Auditing
Managing an Audit Programme
Preparation & Planning Of Audits
Preparation Of checklist
ISO 17021:2015 and EN 15224:2016
Audit Activities
ISO 17021:2015 Audit Process
Certification Audit processes and criteria
Identification of Non-Conformities [N/C’s].
Documenting the Audit (Audit Report)
Conducting Audit Follow-Up
Practical Auditing Exercise
Competence and Evaluation of Auditors.
Creating a Corrective Action Plan
What is Root Cause Analysis?
When (and when not) to use Root Cause Analysis
The Root Cause Analysis Process
How to construct a Root Cause Analysis Checklist
Examples of how a well-run Root Cause Analysis Process works
Corrective and Preventive Actions
Duration: 5 days
Training Methodologies
 Case Study
 Individual Exercises
 Role Play
 Group Exercises
 Group Presentation
 Examination
Audit and Qualification
Learning is assessed through:
 3 hours open examination. Passing the exams qualifies the candidate for Cognicert EN 15224 Lead Auditor (Provisional Auditor Certificate)
 Practical experience of 20 days with activity log qualifies participants for our Cognicert EN 15224 Lead Auditor (Auditor Category) I.D Card and Certificate
 Practical experience of 40 days with activity log qualifies participants for our Cognicert EN 15224 Lead Auditor (Lead Auditor Category) I.D Card and Certificate
Self-Study Material, Exam and Certification
Online Training, Material, Exam and Certification
Classroom Training, Material, Exam and Certification – Locations here