Cognicert UK Limited

Security and safety challenges rank among the most pressing issues of modern times. Challenges such as, cyber-crime, terrorism, and environmental disasters impact the lives of millions across the globe. These issues also rank high on the agenda of politicians, international organizations and businesses. They also feature prominently in the public conscience and in governmental policies. In the current, interconnected world, security challenges are becoming increasingly complex.

The “ISO 18788:2015    Lead Auditor” course provides comprehensive training for participants to be able to:

  • Understand to audit each and every ISO 18788:2015   requirements
  • Learn fundamental auditing skills;
  • Implement methods to comply with the ISO 18788:2015
  • Audit process and techniques
  • Improve Auditor’s skills and techniques
  • Examine the requirements of ISO 18788 from an Auditor Perspective
  • Write Audit reports process and follow up corrective actions
  • Plan, Lead, Conduct and report an ISO 18788 audit;
  • Effectively verify root cause analysis as part of the ISO 18788 Management procedure on corrective action


  • Persons responsible for conducting internal audits according to ISO 18788:2015 requirements
  • Persons involved in the ISO 18788:2015 certification audit process


Background and Development of ISO 18788:2015     

Definition of ISO 18788:2015

Benefits of ISO 18788:2015

Types of Audits

Why  Audits are needed

Introduction to the Requirements of the ISO 18788:2015  Standard

Interpretations of Key Terms

Elements of a Management System

The ISO 18788:2015      Standard

Continual Improvement Cycle

Management Process Model

Management System Requirements

The Documentation Requirements of ISO 18788:2015

Management Responsibility

Resource Management

Measurement, Analysis and Improvement

The Process Management Approach

Process Management Approach

The Planning Phase

Establish Process Measurements

Analyze the Process

Design or Redesign the Process

Process Mapping

Introduction to Document Control

Elements of Documents

Process Approach to Documentation

Identifying Documents and their Owners

Types of Documents

Master Document List

Document Control

Revisions and Maintenance

Tips for Document Writers

Introduction to Management Review

Making Management Review relevant to Management

What will be reviewed?

Establishing the Objectives

Planning the Management Review

Output of Management Review

ISO 17021:2015

Fundamentals of Auditing

Decide how to Audit

Principles of Auditing

Managing an Audit Program

Preparation & Planning Of Audits
Preparation Of checklist

ISO 17021:2015 and ISO 18788:2015

Audit Activities

ISO 17021:2015 Audit Process

Certification Audit processes and criteria

Identification of Non-Conformities [N/C’s].

Documenting the Audit (Audit Report)

Conducting Audit Follow-Up

Practical Auditing Exercise

Competence and Evaluation of Auditors.

Creating a Corrective Action Plan

What is Root Cause Analysis?

When (and when not) to use Root Cause Analysis

The Root Cause Analysis Process

How to construct a Root Cause Analysis Checklist

Examples of how a well-run Root Cause Analysis Process works

Corrective and Preventive Actions

 Duration: 5 days

Training Methodologies

  • Case Study
  • Individual Exercises
  • Role Play
  • Group Exercises
  • Group Presentation
  • Examination