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ISO 30414 Human Capital Reporting Lead Auditor
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Cognicert Limited www.cognicert.com
COURSE OBJECTIVES
The “ISO 30414:2018 Lead Auditor” course provides comprehensive training for participants to be able to:
- Understand to audit each and every ISO 30414:2018 guidelines;
- Identify measurement opportunities; diagnose HR financial and operational measures,
- Quantify HR department’s contribution to the overall bottom line, through solid, factual, and verifiable data and analyze toughest workforce decisions with easy-to-use mathematical formulas.
- Learn fundamental auditing skills;
- Implement methods to comply with the ISO 30414:2018
- Audit process and techniques
- Improve Auditor’s skills and techniques
- Examine the requirements of ISO 30414 from an Auditor Perspective
- Write Audit reports process and follow up corrective actions
- Plan, Lead, Conduct and report an ISO 30414 audit;
- Effectively verify root cause analysis as part of the ISO 30414 Management procedure on corrective action
WHO NEEDS THIS COURSE?
- Persons responsible for conducting certification audits according to ISO 30414:2018 requirements
- Persons involved in the ISO 30414:2018 certification audit process
COURSE CONTENT
Background and Development of ISO 30414:2018
- Definition of ISO 30414:2018
- Benefits of ISO 30414:2018
- Types of Audits
- Why Human Resources Reporting Audits are needed
Introduction to the Requirements of the ISO 30414:2018 Standard
- Interpretations of Key Terms
- Elements of a Management System
- Planning
- Reporting structure, roles and responsibilities
- Comparability of Reporting
- Risk Management
- Implementation
- Tools and procedures for data collection
- Collecting HR Data
- Analysis of HR Metrics
- Compliance
- Costs
- Diversity
- Leadership
- Occupational health and safety
- Organizational culture
- Productivity
- Recruitment, Mobility, and Turnover
- Skills and capabilities
- Succession planning
- Workforce availability
The Process Management Approach
- Process Management Approach
- The Planning Phase
- Establish Process Measurements
- Analyze the Process
- Design or Redesign the Process
- Process Mapping
Introduction to Management Review
- Making Management Review relevant to Management
- What will be reviewed?
- Establishing the Objectives
- Planning the Management Review
- Output of Management Review
ISO 19011:2018
- Fundamentals of Internal Auditing
- Decide how to Audit
- Principles of Auditing
Managing an Audit Programme
- Preparation & Planning Of Audits
- Preparation Of checklist
ISO 19011:2018 and ISO 30414:2018
Audit Activities
ISO 30414:2018 Audit Process
- External Audit processes and criteria
- Identification of Non-Conformities [N/C’s].
- Documenting the Audit (Audit Report)
- Conducting Audit Follow-Up
- Practical Auditing Exercise
Competence and Evaluation of Auditors.
Creating a Corrective Action Plan
- What is Root Cause Analysis?
- When (and when not) to use Root Cause Analysis
- The Root Cause Analysis Process
- How to construct a Root Cause Analysis Checklist
- Examples of how a well-run Root Cause Analysis Process works
- Corrective and Preventive Actions
Training Methodologies
- Case Study
- Individual Exercises
- Role Play
- Group Exercises
- Group Presentation
- Examination