Overview
Certified by Cognicert Limited www.cognicert.com
Course Prescription
Investigates and explores complex and dynamic issues associated with the design, execution, and improvement of operations and processes. Promotes an applied, integrated, and systemic approach towards operations across supply chains.
Course Objectives
The course offers an advanced treatment of topics in operations & supply chain management that are of contemporary importance. In particular, it features a strong emphasis on the systems thinking and strategy/process-centric aspects of operations/supply chain management, in contrast with the techno-centric perspective of Business & Supply Chains.
Learning Outcomes
By the end of this course it is expected that the student will be able to:
- Formulate clear and explicit strategies for managing supply chains for diverse product and customer/market-characteristics;
- Formulate operations strategies, including the trade-offs between objectives that need to be managed and the use of various management levers;
- Experientially learn the need for collaboration and the nature of coordination that is required in managing supply chains;
- Understand how to integrate supply chains, from a process standpoint, both internally across functions and externally with trading partners;
- Formulate and implement strategies for supply chain partnering and supplier management;
- Develop incentive mechanisms that are aligned for superior supply chain performance; and
- Design products, processes, and supply chains in a coordinated manner.
- Introduction to Supply Chain Management
- Operations Management Framework
- Six Sigma, Quality Assurance Statistical Quality Control
- Process Design
- System Thinking and Business modeling
- Supply Chain Strategies
- Demand Management & Forecasting
- Collaborative Supply Chains
- Purchasing management
- Production and Supply Chain Management
- Quality and Supply chain management
- Inventory and Warehouse Management
- Logistics and Transport Management
- Supplier Management
- Channel management
Objectives
- Build a clear working understanding of Operations and Supply Chain Manager.
- Apply relevant principles, requirements and good practice in realistic organisational contexts.
- Prepare participants to contribute confidently to implementation, assurance or professional practice.
Learning outcomes
By the end of the programme, participants should be able to explain the core concepts, identify practical requirements, evaluate evidence and plan appropriate improvement actions.
Reference standard
The programme draws on recognised international standards, professional guidance and current good practice relevant to Operations and Supply Chain Manager.
Target audience
Suitable for managers, practitioners, auditors, implementers, consultants and other professionals whose responsibilities relate to Operations and Supply Chain Manager.
Benefits
- Stronger practical capability and professional confidence
- A structured approach that can be transferred to the workplace
- Assessment and a verifiable Cognicert certificate where the course requirements are met
Course content
The programme covers essential concepts, requirements, implementation considerations, evidence-based evaluation, common challenges and practical improvement planning.
Training methodologies
- Case Study
- Individual Exercises
- Role Play
- Group Exercises
- Group Presentation
- Examination