This comprehensive course provides a systematic development of skills and knowledge of QA / QC Manager with international standards. Quality Assurance is a program for the systematic monitoring and evaluation of the various aspects of a project, service, or facility to ensure that standards of quality are being met. Quality Control is an aggregate of activities (such as design analysis and inspection for defects) designed to ensure adequate quality. Quality assurance can be defined as “part of quality management focused on providing confidence that quality requirements will be fulfilled.” Quality control can be defined as “part of quality management focused on fulfilling quality requirements.” QC is a subset of the QA activities. Quality Assurance (QA) is a management method that is defined as “all those planned and systematic actions needed to provide adequate confidence that a product, service or result will satisfy given requirements for quality and be fit for use”. A Quality Assurance programme is defined as “the sum total of the activities aimed at achieving that required standard” (ISO, 1994).

Participants will be exposed to Contemporary quality assurance and control Standards, Procedures to adhere to specifications and quality requirements, Quality control tools, Processes and range of automated and manual checks necessary to meet quality requirements.

Eligibility Criteria: Qualified Engineers, Chemists, Process Analysts, Quality Inspectors, Auditors, Engineers, Quality Control and Quality Assurance Managers with experience of at least 8 years’ experience of which minimum of 3 years is at supervisory level.

Course Content:

  • Quality Assurance and Quality Control
  • Introduction to ISO 9001 . ISO 9004 , ISO 17025, ISO 10001-10004 and ISO 19011
  • Interpretations of Quality Management Systems ISO 9001 : 2015
  • International Codes and Standards
  • Preparation of quality plan
  • Preparation of inspection and test plan & standards
  • Sampling Plan
  • Quality Risks Management
  • Roles and Responsibilities of QA / QC Manager
  • Preparation of quality assurance and control procedures
  • Establishing the documents control system
  • Standard Material Specifications
  • Quality Operations Management
  • Sampling and Sampling Methods
  • Sample packaging, handling, storage and transportation
  • Receiving Inspection , In process Inspection & Final Inspection
  • Use of certified reference material
  • Managing laboratory activities
  • Conducting inter-laboratory comparison
  • Receiving Testing , In process Testing & Final Testing (go-no-go, reliability, safety etc)
  • Traceability of supplies, product, test and result
  • Control of Nonconforming Items / Products
  • Calibration of Monitoring & Measuring Equipment
  • Maintenance of equipment
  • Equipment packaging, handling, storage and transportation
  • Training and awareness
  • Process Design, Monitoring and Control
    • Data Analysis and Process control
    • Analytical and Statistical Process Control
    • Control Charts (CL, UCL, LCL)
    • X – Bar, R – Bar, P – Chart & C – Chart
    • Linear & Exponential Regression
  • Monitoring and Evaluation
    • Monitoring and evaluating customer complaints
    • Process and product monitoring and evaluation
    • Evaluation and audits of suppliers’ quality
    • Process and product performance analysis
  • Process and product audits
  • Corrective actions
  • Implementing Corrective actions
  • Duration: 4 days
  • Training Methodologies
  • Case Study
  • Individual Exercises
  • Role Play
  • Group Exercises
  • Group Presentation
  • Examination

Self-Study Material, Exam and Certification 

Online Training, Material, Exam and Certification 

Classroom Training, Material, Exam and Certification – Locations here



Cancellation: 3 weeks before examination attract 100% refund. 0% refund after.

  • Assessment and Qualification
    Learning is assessed through:
  • 3 hours open examination. Passing the exams qualifies the candidate for Cognicert QA/QC Manager I.D Card and Certificate