Prerequisites
Entry requirements depend on the course and level. Review the course-specific requirements and prior knowledge listed below.
Content+
Laboratory Management Planning
- Laboratory Management Principles
- Laboratory Management Tools
- Laboratory Stakeholders requirement management
- Legal requirements
- Laboratory Risk Management
- Conflicts of Interest and Impartiality Principles
- Laboratory Management Plan
Laboratory Operations Management
- Laboratory documents and record management
- Laboratory Facilities Management
- Implementing Environmental controls
- Laboratory Methods Adoption, Design and Development
- Laboratory Verification and Validation Processes
- Laboratory operational controls: processes and procedure development and improvement.
- Laboratory Human Resources Management
- Sampling Methods and Application
- Methods Types, Selection, Verification and Validation
- Test Verification and Validation Techniques
- Managing Organisational Knowledge
- Laboratory Procurement and Contract Management
- Laboratory Equipment, Management Maintenance and Calibration
- Developing Identification and traceability system
- Change Management and Controls
- Packaging, Handling, Transport and Storage of Test/ Calibration Items
- Metrological Traceability of Test and Calibration Results
- Ensuring Validity of Result
- Inter- and Intra- Laboratory Comparison
- Control of nonconforming outputs
- Test or Calibration Reporting
- Keeping Laboratory Technical Records
- Protecting data confidentiality
Laboratory performance monitoring and Evaluation
- Monitoring and auditing techniques and evidences
- Handling Complaints
- Conducting Customer feedback survey, Supplier Evaluation and employees
- Use of ICT in Laboratory Management
- Monitoring and evaluating Laboratory Performance
- Auditing Laboratory Performance
- Evaluating Measurement Uncertainty
- Reviewing Laboratory Management
- Improving Laboratory performance
- Implementing Corrective actions
- Risk Mitigation and Preventive actions