Date: 16-17 April, 2025

Fee: £349.99 per participant (covers material, training, breakfast and certificate).

Network Opportunities

Hotels/Lodging: Payable at actual cost

Venue: Hybrid- Online/ Coventry City CV1

Register and Pay Now HERE

Course Overview

This course provides a comprehensive understanding of healthcare governance and compliance, focusing on global regulatory frameworks, quality management, and risk management principles. Participants will gain a practical and strategic overview of governance structures, accreditation standards, and compliance requirements applicable to healthcare organizations worldwide. The aim is to equip healthcare professionals and administrative staff with the knowledge and skills to ensure their services meet and exceed international best practices and regulatory expectations.

Target Audience

• Healthcare Managers and Team Leaders
• Quality and Compliance Officers
• Clinical Directors and Senior Clinicians
• Hospital and Healthcare Facility Administrators
• Governance, Risk, and Audit Professionals in Healthcare
• Professionals involved in healthcare accreditation, quality assurance, and patient safety
• Anyone responsible for or interested in healthcare governance and compliance

Course Objectives

Understand Global Healthcare Regulations & Compliance Requirements

• Learn about the legal and regulatory frameworks governing healthcare providers globally.
• Explore key international accreditation standards, such as those set by the World Health Organization (WHO), Joint Commission International (JCI), and International Society for Quality in Health Care (ISQua).

Implement Effective Governance Structures

• Identify roles, responsibilities, and accountabilities in governance.
• Develop a culture of quality, transparency, and continuous improvement.

Ensure Compliance & Quality Assurance

• Learn strategies for monitoring compliance against relevant standards.
• Explore risk management processes and incident reporting.

Integrate Best Practices in Clinical & Corporate Governance

• Evaluate service performance using audits, feedback mechanisms, and quality improvement methodologies.
• Incorporate patient safety, data protection, and confidentiality requirements.

Prepare for Accreditation and Regulatory Assessments

• Understand the accreditation process and how to demonstrate compliance effectively.
• Develop action plans for continuous improvement and readiness for regulatory audits.

Learning Outcomes

Upon successful completion of this course, participants will be able to:

• Identify and interpret key healthcare regulations and global accreditation frameworks.
• Develop robust governance frameworks aligned with legal, ethical, and professional standards.
• Implement practical tools for risk assessment, incident reporting, and performance monitoring.
• Demonstrate compliance with international healthcare standards in audits and assessments.
• Foster a culture of transparency and continuous quality improvement that prioritizes patient safety and well-being.
• Evaluate and improve organizational policies, procedures, and systems for ongoing compliance.

Reference Standards and Guidelines

• World Health Organization (WHO) Global Guidelines on Healthcare Quality and Safety
• Joint Commission International (JCI) Accreditation Standards
• International Society for Quality in Health Care (ISQua) Standards
• National and Regional Healthcare Regulations (e.g., HIPAA, GDPR, local healthcare laws)
• Clinical Best Practices and Evidence-Based Guidelines (e.g., WHO, National Institute for Health and Care Excellence (NICE), CDC)
• Data Protection and Cybersecurity Regulations (e.g., GDPR, HIPAA, ISO 27001 for healthcare)
• Professional Codes of Conduct (e.g., Medical and Nursing Councils, Ethical Standards for Healthcare Professionals)

Course Content

1. Introduction to Healthcare Governance

• Definition and importance of governance in healthcare.
• International regulatory frameworks and compliance requirements.
• Roles of accreditation bodies and regulatory organizations (e.g., WHO, JCI, ISQua).

2. Global Accreditation and Compliance Standards

• Overview of key accreditation and compliance models (e.g., JCI, ISO 9001 for healthcare).
• Aligning organizational policies with global quality and safety requirements.

3. Risk Management and Quality Improvement

• Risk identification, assessment, and mitigation strategies.
• Tools and techniques for continuous quality improvement (CQI).
• Incident reporting, root cause analysis, and lessons learned.

4. Data Protection and Confidentiality in Healthcare

• Compliance with GDPR, HIPAA, and other data protection regulations.
• Managing patient information securely.
• Cybersecurity considerations in healthcare.

5. Clinical Governance and Patient Safety

• Building a culture of patient safety and open reporting.
• Adverse events, near misses, and implementing improvements.
• Clinical audits, evidence-based practice, and international patient safety goals.

6. Leadership and Organizational Culture

• Fostering a well-led environment (leadership at all levels).
• Staff engagement, training, and development for compliance.
• Communication strategies and stakeholder management.

7. Preparing for Accreditation and Regulatory Assessments

• Understanding the accreditation process and timelines.
• Self-assessment and gap analysis.
• Developing and implementing action plans for compliance improvement.

8. Audit, Review, and Continuous Improvement

• Implementing effective governance reporting structures.
• Using metrics and KPIs to monitor performance.
• Maintaining readiness for ongoing regulatory changes.

Delivery Methodologies

Instructor-led Training (ILT)

• Expert-led lectures using slide decks, case studies, and best-practice examples.

Interactive Workshops

• Group discussions and breakout sessions to explore real-life governance challenges.

Case Study Analysis

• Examination of real-world healthcare compliance case studies and accreditation reports.

Practical Exercises and Role-Playing

• Risk assessment exercises, incident reporting simulations, and mock accreditation audits.

Guest Speakers / Expert Panels

• Contributions from healthcare compliance experts, auditors, and industry leaders.

Group Projects and Presentations

• Collaborative assignments to design governance action plans or compliance toolkits.

• Networking with healthcare professionals

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