The primary reference standard for ISO/IEC 27035 Information Security Incident Management training is ISO/IEC 27035 itself, titled "Information technology — Security techniques — Information security incident management." This standard provides guidelines and best practices for establishing and operating an incident management process.
Training Objectives:
- Comprehensive Understanding: Ensure participants have a deep understanding of ISO/IEC 27035 and its relevance to information security incident management.
- Incident Identification: Teach participants how to recognize and classify various types of information security incidents.
- Incident Response Planning: Enable participants to develop and implement incident response plans and procedures aligned with ISO/IEC 27035.
- Effective Incident Handling: Equip participants with the skills to respond promptly and effectively to security incidents, including containment, eradication, and recovery.
- Evidence Preservation: Provide knowledge on preserving digital evidence during incident response for potential legal and forensic purposes.
- Reporting and Communication: Teach participants how to communicate and report incidents internally and externally, as required.
- Continuous Improvement: Encourage participants to continuously improve their incident management processes through lessons learned and post-incident analysis.
Training Content:
The training content should cover a range of topics to meet the specified objectives. Here's a breakdown of the content:
Module 1: Introduction to ISO/IEC 27035
- Overview of ISO/IEC 27035 and its importance
- Role of incident management in information security
- Relation to other ISO/IEC standards (e.g., ISO/IEC 27001)
Module 2: Incident Classification and Identification
- Identifying and classifying information security incidents
- Incident categorization and severity assessment
- Early warning signs and indicators
Module 3: Incident Response Planning
- Developing an incident response plan
- Establishing an incident management team
- Legal and regulatory considerations
Module 4: Incident Handling and Response
- Incident handling phases (preparation, detection, containment, eradication, recovery, lessons learned)
- Escalation procedures and decision-making during an incident
- Coordinating response efforts
Module 5: Digital Evidence Preservation
- Preserving digital evidence during incident response
- Chain of custody and forensic considerations
- Legal admissibility of evidence
Module 6: Incident Reporting and Communication
- Internal and external incident reporting requirements
- Communicating with stakeholders, including regulatory bodies and law enforcement
- Managing public relations during incidents
Module 7: Post-Incident Analysis and Lessons Learned
- Conducting post-incident analysis and root cause analysis
- Lessons learned and continuous improvement
- Updating incident response plans based on findings
Module 8: Case Studies and Best Practices
- Real-world examples of effective incident management
- Best practices from organizations with mature incident response programs
Module 9: Action Plan and Implementation
- Developing an action plan for implementing ISO/IEC 27035 practices within participants' organizations
- Steps to initiate and sustain effective incident management practices
Module 10: Q&A and Course Evaluation
- Opportunity for participants to ask questions and seek clarification
- Course evaluation and feedback collection