Cognicert ISO 17021:2011 Management System Conformity Assessment Lead Assessor Course
Cognicert Limited www.cognicert.com
COURSE OBJECTIVES
The “ISO 17021:2011 Lead Assessor” course provides comprehensive training to enable participants to:
- Audit each and every ISO 17021:2011 requirements
- Learn basic auditing skills;
- Implement methods to comply with the ISO 17021:2011
- Audit processes and techniques
- Improve Assessor’s skills and techniques
- Examine the requirements of ISO 17021 from an Assessor Perspective
- Write Audit reports process and follow up corrective actions
- Plan and conduct an ISO 17021 audit, and report audit results;
- Effectively use root cause analysis as part of the ISO 17021 Management procedure on corrective action
WHO NEEDS THIS COURSE?
• Persons responsible for conducting internal assessment according to ISO 17021:2011 requirements
• Persons involved in the accreditation of Management systems ISO 17021:2011
COURSE CONTENT
Background and Development of ISO 17021:2011
Definition of ISO 17021:2011
Major Changes in ISO 17021:2011
Benefits of ISO 17021:2011
ISO 17021- 1 to 9 Series for accrediting various management system standards.
Types of Assessments
Why Management System Assessments are needed
Introduction to the Requirements of the ISO 17021:2011 Standard
Interpretations of Key Terms
Elements of a Management System
The ISO 17021:2011 Standard
Continual Improvement Cycle
Management Process Model
Management System Requirements
The Documentation Requirements of ISO 17021:2011
Management Responsibility
Resource Management
Product Realization
Measurement, Analysis and Improvement
The Process Management Approach
Process Management Approach
The Planning Phase
Establish Process Measurements
Analyze the Process
Design or Redesign the Process
Process Mapping
Introduction to Document Control
Elements of Documents
Process Approach to Documentation
Identifying Documents and their Owners
Types of Documents
Master Document List
Document Control
Revisions and Maintenance
Tips for Document Writers
Introduction to Management Review
Making Management Review relevant to Management
What will be reviewed?
Establishing the Objectives
Planning the Management Review
Output of Management Review
ISO 19011:2018 and ISO 17011:2017
Fundamentals of Internal Auditing
Decide how to Audit
Principles of Auditing
Managing an Audit Programme
Preparation & Planning Of Assessments
Preparation Of checklist
Lesson 8: ISO 19011:2018 and ISO 17011:2017
Audit Activities
ISO 17023:2013 Audit duration
External assessment processes and criteria
Identification of Non-Conformities [N/C’s].
Documenting the Audit (Audit Report)
Conducting Audit Follow-Up
Practical Auditing Exercise
Competence and Evaluation of Assessors.
Creating a Corrective Action Plan
Who participates?
What is Root Cause Analysis?
When (and when not) to use Root Cause Analysis
The Root Cause Analysis Process
How to construct a Root Cause Analysis Checklist
Examples of how a well-run Root Cause Analysis Process works
Corrective and Preventive Actions
- Duration: 5 days
- Training Methodologies
- Case Study
- Individual Exercises
- Role Play
- Group Exercises
- Group Presentation
- Examination
- Assessment and Qualification
Learning is assessed through:4 hours open examination. Passing the exams qualifies the candidate for Cognicert ISO 17021 Lead Assessor (CPD Certificate)- Practical experience of 25 days with activity log qualifies participants for our Cognicert ISO 17021 Lead Assessor (Auditor Category) I.D Card and Certificate
- Practical experience of 50 days with activity log qualifies participants for our Cognicert ISO 17021 Lead Assessor (Lead Auditor Category) I.D Card and Certificate
Self-Study Material, Exam and Certification
Online Training, Material, Exam and Certification
Classroom Training, Material, Exam and Certification – Locations here