Cognicert UK Limited

Inspection bodies carry out assessments on behalf of private clients, their parent organizations, or authorities, with the objective of providing information about the conformity of inspected items with regulations, standards, specifications, inspection schemes or contracts. Inspection parameters include matters of quantity, quality, safety, fitness for purpose, and continued safety compliance of installations or systems in operation. The general requirements with which these bodies are required to comply in order that their services are accepted by clients and by supervisory authorities are harmonized in this International Standard.

The “ISO 17020:2012 Lead Auditor” course provides comprehensive training for participants to be able to:

  • Understand how to audit each and every ISO 17020:2012   requirements
  • Learn fundamental auditing skills;
  • Implement methods to comply with the ISO 17020:2012
  • Audit process and techniques
  • Improve Auditor’s skills and techniques
  • Examine the requirements of ISO 17020 from an Auditor Perspective
  • Write Audit reports process and follow up corrective actions
  • Plan, Lead, Conduct and report an ISO 17020 audit;
  • Effectively verify root cause analysis as part of the ISO 17020 Management procedure on corrective action


  • Persons responsible for conducting internal audits according to ISO 17020:2012 requirements
  • Persons involved in the ISO 17020:2012 accreditation assessment processes.
  • Quality inspectors


Day 1

  • Background and Development of ISO 17020:2012
  • Interpreting the Requirements of the ISO 17020:2012  Standard
  • The Process Management Approach
  • Independence of Inspection provider and process
  • Roles and responsibilities
  • Management System Planning

Day 2

  • Document Management
  • Inspection Operations managements
  • Resource Management
  • Subcontracting
  • Process Improvement
  • Monitoring and Evaluation

Day 3

  • Fundamentals of Auditing
  • Auditing according to ISO 17011
  • Managing Audit Program
  • Audit Evidences
  • Audit Process
  • Audit Planning Preparation

Day 4

  • Leading an audit
  • Conducting Onsite Audit
  • Conducting Audit Follow-Up
  • The Root Cause Analysis Process
  • Certification Audit processes and criteria

Day 5

  • Revision and
  • Examination

Duration: 5 days

Training Methodologies

  • Case Study
  • Individual Exercises
  • Role Play
  • Group Exercises
  • Group Presentation
  • Examination