Cognicert ISO 30414:2018 Human Capital Reporting Lead Auditor Course

Cognicert Limited

The “ISO 30414:2018   Lead Auditor” course provides comprehensive training for participants to be able to:

  • Understand to audit each and every ISO 30414:2018  guidelines;
  • Identify measurement opportunities; diagnose HR financial and operational measures,
  • Quantify HR department’s contribution to the overall bottom line, through solid, factual, and verifiable data and analyze toughest workforce decisions with easy-to-use mathematical formulas.
  • Learn fundamental auditing skills;
  • Implement methods to comply with the ISO 30414:2018
  • Audit process and techniques
  • Improve Auditor’s skills and techniques
  • Examine the requirements of ISO 30414 from an Auditor Perspective
  • Write Audit reports process and follow up corrective actions
  • Plan, Lead, Conduct and report an ISO 30414 audit;
  • Effectively verify root cause analysis as part of the ISO 30414 Management procedure on corrective action


  • Persons responsible for conducting certification audits according to ISO 30414:2018 requirements
  • Persons involved in the ISO 30414:2018 certification audit process


Background and Development of ISO 30414:2018    

  • Definition of ISO 30414:2018
  • Benefits of ISO 30414:2018
  • Types of Audits
  • Why Human Resources Reporting Audits are needed

Introduction to the Requirements of the ISO 30414:2018 Standard

  • Interpretations of Key Terms
  • Elements of a Management System
  • Planning
    • Reporting structure, roles and responsibilities
    • Comparability of Reporting
    • Risk Management
  •  Implementation
    • Tools and procedures for data collection
    • Collecting HR Data
  • Analysis of HR Metrics
    • Compliance
    • Costs
    • Diversity
    • Leadership
    • Occupational health and safety
    • Organizational culture
    • Productivity
    • Recruitment, Mobility, and Turnover
    • Skills and capabilities
    • Succession planning
    • Workforce availability


The Process Management Approach

  • Process Management Approach
  • The Planning Phase
  • Establish Process Measurements
  • Analyze the Process
  • Design or Redesign the Process
  • Process Mapping

Introduction to Management Review

  • Making Management Review relevant to Management
  • What will be reviewed?
  • Establishing the Objectives
  • Planning the Management Review
  • Output of Management Review

ISO 19011:2018

  • Fundamentals of Internal Auditing
  • Decide how to Audit
  • Principles of Auditing

Managing an Audit Programme

  • Preparation & Planning Of Audits
  • Preparation Of checklist

ISO 19011:2018 and ISO 30414:2018

Audit Activities

ISO 30414:2018  Audit Process

  • External Audit processes and criteria
  • Identification of Non-Conformities [N/C’s].
  • Documenting the Audit (Audit Report)
  • Conducting Audit Follow-Up
  • Practical Auditing Exercise

Competence and Evaluation of Auditors.

Creating a Corrective Action Plan

  • What is Root Cause Analysis?
  • When (and when not) to use Root Cause Analysis
  • The Root Cause Analysis Process
  • How to construct a Root Cause Analysis Checklist
  • Examples of how a well-run Root Cause Analysis Process works
  • Corrective and Preventive Actions

Training Methodologies

  • Case Study
  • Individual Exercises
  • Role Play
  • Group Exercises
  • Group Presentation
  • Examination


Self-Study Material, Exam and Certification 

Online Training, Material, Exam and Certification