Overview
Introduction
This comprehensive course provides a systematic development of skills and knowledge of QA / QC Manager with international standards. Quality Assurance is a program for the systematic monitoring and evaluation of the various aspects of a project, service, or facility to ensure that standards of quality are being met. Quality Control is an aggregate of activities (such as design analysis and inspection for defects) designed to ensure adequate quality. Quality assurance can be defined as "part of quality management focused on providing confidence that quality requirements will be fulfilled." Quality control can be defined as "part of quality management focused on fulfilling quality requirements." QC is a subset of the QA activities. Quality Assurance (QA) is a management method that is defined as “all those planned and systematic actions needed to provide adequate confidence that a product, service or result will satisfy given requirements for quality and be fit for use”. A Quality Assurance programme is defined as “the sum total of the activities aimed at achieving that required standard” (ISO, 1994).
Participants will be exposed to Contemporary quality assurance and control Standards, Procedures to adhere to specifications and quality requirements, Quality control tools, Processes and range of automated and manual checks necessary to meet quality requirements.
Eligibility Criteria: Qualified Engineers, Chemists, Process Analysts, Quality Inspectors, Auditors, Engineers, Quality Control and Quality Assurance Managers with experience of at least 8 years’ experience of which minimum of 3 years is at supervisory level.
Objectives
- Build a clear working understanding of QA / QC Manager.
- Apply relevant principles, requirements and good practice in realistic organisational contexts.
- Prepare participants to contribute confidently to implementation, assurance or professional practice.
Learning outcomes
By the end of the programme, participants should be able to explain the core concepts, identify practical requirements, evaluate evidence and plan appropriate improvement actions.
Reference standard
The programme draws on recognised international standards, professional guidance and current good practice relevant to QA / QC Manager.
Target audience
Suitable for managers, practitioners, auditors, implementers, consultants and other professionals whose responsibilities relate to QA / QC Manager.
Benefits
- Stronger practical capability and professional confidence
- A structured approach that can be transferred to the workplace
- Assessment and a verifiable Cognicert certificate where the course requirements are met
Course content
- Quality Assurance and Quality Control
- Introduction to ISO 9001 . ISO 9004 , ISO 17025, ISO 10001-10004 and ISO 19011
- Interpretations of Quality Management Systems ISO 9001 : 2015
- International Codes and Standards
- Preparation of quality plan
- Preparation of inspection and test plan & standards
- Sampling Plan
- Quality Risks Management
- Roles and Responsibilities of QA / QC Manager
- Preparation of quality assurance and control procedures
- Establishing the documents control system
- Standard Material Specifications
- Quality Operations Management
- Sampling and Sampling Methods
- Sample packaging, handling, storage and transportation
- Receiving Inspection , In process Inspection & Final Inspection
- Use of certified reference material
- Managing laboratory activities
- Conducting inter-laboratory comparison
- Receiving Testing , In process Testing & Final Testing (go-no-go, reliability, safety etc)
- Traceability of supplies, product, test and result
- Control of Nonconforming Items / Products
- Calibration of Monitoring & Measuring Equipment
- Maintenance of equipment
- Equipment packaging, handling, storage and transportation
- Training and awareness
- Process Design, Monitoring and Control
- Data Analysis and Process control
- Analytical and Statistical Process Control
- Control Charts (CL, UCL, LCL)
- X - Bar, R - Bar, P - Chart & C - Chart
- Linear & Exponential Regression
- Monitoring and Evaluation
- Monitoring and evaluating customer complaints
- Process and product monitoring and evaluation
- Evaluation and audits of suppliers’ quality
- Process and product performance analysis
- Process and product audits
- Corrective actions
- Implementing Corrective actions
- Duration: 4 days
Training methodologies
- Assessment and Qualification Learning is assessed through:
- 3 hours open examination. Passing the exams qualifies the candidate for Cognicert QA/QC Manager I.D Card and Certificate