HELP CENTRE

Questions, clearly answered.

Find practical information about Cognicert courses, certification, enrolment and verifiable credentials.

01

About Cognicert

Understand what Cognicert does and how its services support professionals and organisations.

What is Cognicert?

Cognicert is a professional training, certification and assurance organisation. We support individuals and organisations with standards-based learning, assessment and certification pathways across multiple industries.

Are Cognicert certifications internationally recognised?

Cognicert programmes are designed around relevant international standards and professional requirements. Recognition can depend on the credential, employer, regulator or jurisdiction, so check the specific course or certification page before enrolling.

Can organisations be certified through Cognicert?

Yes. Cognicert provides independent audits and management-system certification services for organisations working towards standards such as ISO 9001, ISO/IEC 27001 and ISO 45001.

Explore certification services
02

Courses and learning

Choose the right programme, format and level for your goals.

What types of training programmes does Cognicert offer?

Our catalogue covers quality management, information security and data privacy, occupational health and safety, environmental management, sustainability, governance, risk, compliance, resilience and other specialist disciplines.

Browse all courses
Can I take Cognicert courses online?

Yes. Available formats vary by programme and may include scheduled live online training, flexible self-study or organisational delivery. Each course page shows the current study options, dates and fees.

Is prior experience required?

It depends on the programme. Foundation and awareness courses may have no formal prerequisite, while advanced, lead-auditor or lead-verifier programmes may recommend prior knowledge or professional experience. The relevant course page lists the entry guidance.

How long does a course take?

Duration varies by course and study mode. Instructor-led programmes commonly run over several scheduled days, while self-study courses allow more flexibility. Check the course page for its exact timetable and assessment arrangements.

03

Registration and certificates

What happens when you enrol, complete an assessment or need to verify a credential.

How do I register for a course or certification?

Open the course catalogue, choose your programme and select an available study option. You can then enrol securely, request an invoice or contact an adviser if you need help.

Start your enrolment
Will I receive a certificate after completing a course?

A certificate is issued when you satisfy the requirements stated for the programme, including any required assessment or examination. Course participation alone does not override the published award criteria.

How do I verify a Cognicert certificate?

Use the public certificate-verification service and enter the certificate reference or requested holder details. The result helps confirm whether a Cognicert-issued credential is authentic and current.

Verify a certificate
What if I need to cancel or transfer my booking?

Your available options depend on the course format, notice period and whether digital content has been accessed. Contact learner care as early as possible.

Read the refunds and transfers policy

STILL NEED HELP?

Talk to a Cognicert adviser.

Tell us what you want to achieve and we will help you identify the right next step.

Contact an adviser