Overview
Cognicert Quality Management Professional
Cognicert UK www.cognicert.com
Experts suggest that trained Quality management professionals can reduce costs by as much as 15% through reduction in errors rates. This course covers quality management in the context of ISO 9001 Quality Management System. It also provides the opportunity to gain knowledge on the regulations and processes of Quality management. Participants will also be introduced to the concept of Plan-Do- Check-Act in managing Quality with policies, processes, procedures and controls.
For whom:
- Quality Supervisor
- Quality Manager
Objectives
- Build a clear working understanding of Quality Management Professional.
- Apply relevant principles, requirements and good practice in realistic organisational contexts.
- Prepare participants to contribute confidently to implementation, assurance or professional practice.
Learning outcomes
By the end of the programme, participants should be able to explain the core concepts, identify practical requirements, evaluate evidence and plan appropriate improvement actions.
Reference standard
The programme draws on recognised international standards, professional guidance and current good practice relevant to Quality Management Professional.
Target audience
Suitable for managers, practitioners, auditors, implementers, consultants and other professionals whose responsibilities relate to Quality Management Professional.
Benefits
- Stronger practical capability and professional confidence
- A structured approach that can be transferred to the workplace
- Assessment and a verifiable Cognicert certificate where the course requirements are met
Course content
- Quality Management Planning
- Quality Management Principles
- Other Quality Management System
- Quality Management Tools
- Context of Quality Management
- Quality Stakeholders requirement management
- Legal requirements
- Quality Risk Management
- Quality Management Plan
- Quality Operations Management
- Quality documents and record management
- Operational considerations: The Critical Process Issues.
- Quality Products and Services Design and Development
- Quality Verification and Validation Processes
- Quality operational controls: processes and procedure development and improvement.
- Quality Human Resources Management
- Organizational Needs Assessment, Impact and Training
- Managing Organisational Knowledge
- Developing requirement for Products and Service Provision
- Quality Procurement and Contract Management
- Measurement Equipment Maintenance and Calibration
- Quality Production and Service Provision Management
- Developing Identification and traceability system
- Managing property belonging to customers or external providers
- Product and service preservation
- Post-delivery Customer Services
- Change Management and Controls
- Release of products and services
- Control of nonconforming outputs
- Quality performance monitoring and Evaluation
- Monitoring and auditing techniques and evidences
- Customer feedback survey, Supplier Evaluation and employees
- Use of ICT in Quality Management
- Monitoring and evaluating Quality Performance
- Auditing Quality Performance
- Evaluating and Reviewing Quality Activities
- Improving Quality performance
- Implementing Corrective actions
- Risk Mitigation and Preventive actions
Training methodologies
- Case Study
- Individual Exercises
- Role Play
- Group Exercises
- Group Presentation
- Examination
- hours open examination. Passing the exams qualifies the candidate for Cognicert Quality Management Professional (CPD Certificate)
- Practical experience of 25 days with activity log qualifies participants for our Cognicert Quality Management Professional (Implementer Category) I.D Card and Certificate
- Practical experience of 50 days with activity log qualifies participants for our Cognicert Quality Management Professional (Lead Implementer Category) I.D Card and Certificate