Cognicert UK Limited

Security and safety challenges rank among the most pressing issues of modern times. Challenges such as, cyber-crime, terrorism, and environmental disasters impact the lives of millions across the globe. These issues also rank high on the agenda of politicians, international organizations and businesses. They also feature prominently in the public conscience and in governmental policies. In the current, interconnected world, security challenges are becoming increasingly complex. Facilitated by developments as globalization and the spread of networked and hyper-connected technologies, new safety and security challenges arise and impact local, national, regional and international levels, which dramatically increases their complexity and scale. As such, solutions to contemporary security challenges require a wide array of actors operating on multiple levels of governance. The course will introduce you to the broad theme of security and safety in an increasingly complex world. The course will search for answers to important questions: what is security and safety? How can we understand complex modern-day security and safety challenges? And how do we deal with such challenges? This course combines scholarly inquiry from multiple sources (ranging from terrorism studies, to crisis management, to incident management) and ISO 18788 Security Operations Management System with real-life cases to explore and understand complex modern-day safety and security challenges.

For whom:
Private security operatives, security executives, security managers etc
Upon successful completion of this programme, you will receive Cognicert Security Operations Manager Certificate from Cognicert UK.

Course Content
Security Operations Management Planning
 SOM Management Principles
 SOM Management Tools
 Context of SOM Management
 SOM Stakeholders requirement management
 Legal requirements
 SOM Risk Management
 SOM Management Plan
Security Operations Management
 SOM documents and record management
 Operational considerations: The Critical Process Issues.
 SOM operational controls: processes and procedure development and improvement.
 SOM Human Resources Management
 Organizational Needs Assessment, Impact and Training
 SOM Procurement and Contract Management
 Change Management and Controls
 Control of nonconforming outputs
 Performance of security-related functions
 Respect for human rights
 Prevention and management of undesirable or disruptive events
 Establishing norms of behaviour and codes of ethical conduct
 Use of force Training, Weapons and Use of force
 Apprehension and search
 Operations in support of law enforcement
 Law enforcement support
 Detention operations
 Procurement and management of weapons, hazardous materials and munitions
 Uniforms and markings
 Occupational health and safety
 Incident management
 Incident monitoring, reporting and investigations
 Internal and external complaint and grievance procedures
 Whistle-blower policy
Security Operations performance monitoring and Evaluation
 Monitoring and auditing techniques and evidences
 Customer feedback survey, Supplier Evaluation and employees
 Use of ICT in SOM Management
 Monitoring and evaluating SOM Performance
 Auditing SOM Performance
 Evaluating and Reviewing SOM Activities
 Improving SOM performance
 Implementing Corrective actions
 Risk Mitigation actions

Training Methodologies
 Case Study
 Individual Exercises
 Role Play
 Group Exercises
 Group Presentation
 Examination