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The ISO 44001:2017 Collaborative Business Relationship Management Systems Lead Implementer course equips participants with the knowledge and skills necessary to effectively implement collaborative business relationship management systems based on the ISO 44001 standard. This course focuses on providing practical guidance for establishing and improving collaborative relationships within organizations.

Target Audience:

  • Business leaders and managers responsible for establishing and managing collaborative relationships
  • Project managers involved in collaborative initiatives and partnerships
  • Consultants and advisors seeking to assist organizations in implementing collaborative business relationship management systems
  • Individuals interested in enhancing their understanding of collaborative working practices

Reference Standards: The course is aligned with the ISO 44001:2017 standard for Collaborative Business Relationship Management Systems. Additionally, it may reference other relevant standards and guidelines, including ISO 9001:2015 (Quality Management Systems) and ISO 44002:2019 (Guidance on the Implementation of ISO 44001).


  • Understand the principles and requirements of ISO 44001:2017
  • Gain practical insights into implementing collaborative business relationship management systems
  • Develop strategies for establishing and maintaining effective collaborative relationships
  • Learn techniques for assessing and improving collaborative working practices within organizations
  • Prepare to lead the implementation of ISO 44001:2017 in various organizational contexts

Learning Outcome: Upon completion of the course, participants will be able to:

  • Interpret the requirements of ISO 44001:2017 and apply them to their organization’s collaborative relationships
  • Develop and implement a collaborative business relationship management system in alignment with ISO 44001 requirements
  • Establish effective processes for identifying, selecting, and managing collaborative partners
  • Enhance communication, trust, and mutual benefit in collaborative working environments
  • Monitor, measure, and improve the effectiveness of collaborative relationships over time

Course Content:

  1. Introduction to Collaborative Business Relationships
    • Overview of collaborative business relationships
    • Benefits and challenges of collaboration
    • Introduction to ISO 44001:2017 and its key principles
  2. Understanding ISO 44001 Requirements
    • Scope and applicability of ISO 44001:2017
    • Principles of collaborative working and relationship management
    • Key terms and definitions
  3. Gap Analysis and Planning
    • Conducting a gap analysis to assess current collaborative practices
    • Developing an implementation plan and roadmap for ISO 44001 compliance
    • Identifying key stakeholders and establishing communication channels
  4. Establishing Collaborative Relationships
    • Selecting suitable collaborative partners and defining relationship objectives
    • Establishing governance structures and mechanisms for decision-making
    • Negotiating agreements and contracts that align with ISO 44001 requirements
  5. Implementing Collaborative Processes
    • Implementing processes for communication, risk management, and conflict resolution
    • Developing performance metrics and indicators to monitor collaborative relationships
    • Integrating collaborative working practices into existing organizational processes
  6. Training and Awareness Programs
    • Providing training and awareness programs for employees and stakeholders
    • Ensuring understanding and commitment to collaborative working principles and practices
  7. Monitoring and Improvement
    • Establishing mechanisms for monitoring and measuring the effectiveness of collaborative relationships
    • Conducting regular reviews and audits to identify areas for improvement
    • Implementing corrective actions and continuous improvement initiatives
  8. Case Studies and Practical Exercises
    • Real-world case studies and examples of successful collaborative relationships
    • Practical exercises to reinforce learning objectives and implementation skills
  9. Documentation and Documentation Management
    • Developing documentation templates and guidelines for documenting collaborative relationships
    • Establishing processes for document control and version management
  10. Certification Preparation and Audit Readiness
    • Tips and strategies for preparing for ISO 44001 certification audits
    • Conducting internal audits to assess readiness for certification
    • Addressing audit findings and implementing corrective actions as needed