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ISO 7101 Lead Implementer Course

Develop and improve healthcare quality management arrangements by working through patient-centred processes, clinical risks and service improvement.

  • Practical, standards-based professional learning
  • Assessment and verifiable Cognicert certification
  • Flexible online, self-study and organisational delivery
Enrol self-studyConfirm live-online availabilityAsk about this courseView dates & fees

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Assessment and award requirements
Upon successful completion of this programme, you will receive Cognicert ISO 7101 Healthcare Quality Lead Implementer Certificate from Cognicert UK.

Entry, exam and access at a glance

Prerequisites

Course-specific entry requirements are not published here. Contact a course adviser to confirm suitability before paying.

Exam and resits

100 questions in one hour. Pass mark: 70%. Your payment includes two exam attempts. A third or later attempt costs £100 per resit.

Platform-wide pass rate: 87% across all examined trainees, based on Cognicert’s exam-platform results. This is not a course-specific pass rate or a guarantee of an individual result.

Self-study access

Lifetime access for the enrolled learner. Access is personal and cannot be shared.

Overview

Develop and improve healthcare quality management arrangements by working through patient-centred processes, clinical risks and service improvement.

Work through patient-centred processes, clinical risks and service improvement and connect them to the responsibilities of your implementation role. The detailed programme explains the methods and activities covered.

Content
 Healthcare Quality Management Planning ·         Quality Management Principles ·         Healthcare Quality Management System ·         Quality Management Tools ·         Context of Quality Management ·         Health care stakeholders requirement management ·         Legal requirements ·         Healthcare Risk Management ·         Healthcare Quality Management Plan Healthcare Quality Operations Management ·         Healthcare Quality documents and record management ·         Operational considerations:  The Critical Process Issues. ·         Healthcare Quality Services Design and Development ·         Healthcare Quality Verification and Validation Processes ·         Healthcare Quality operational controls: processes and procedure development and improvement. ·         Healthcare Quality Human Resources Management ·         Health Care Needs Assessment, Impact and Training ·         Managing Organisational Health Care Knowledge ·         Developing requirement for Healthcare Service Provision ·         Health care service design and development ·         Health care process management ·         Use of ICT in Healthcare Quality Management ·         Healthcare Quality Procurement and Supplier Management ·         Healthcare Service Provision Management ·         Developing Identification and traceability system ·         Managing property belonging to customers ·         Post-delivery Healthcare Customer Services ·         Change Management and Controls ·         Release of Healthcare services ·         Measurement Equipment Maintenance and Calibration ·         Management health care incidences and noconfomities Healthcare Quality Performance Monitoring and Evaluation ·         Monitoring and auditing techniques and evidences ·         Customer feedback survey, Supplier Evaluation and employees ·         Monitoring and evaluating Healthcare Quality Performance ·         Auditing Healthcare Quality System ·         Evaluating and Reviewing Healthcare Quality Activities  Improving Healthcare Quality performance ·         Implementing Corrective actions ·         Risk Mitigation and Preventive actions  
Delivery
§  Case Study §  Individual Exercises §  Role Play §  Group Exercises §  Group Presentation §  Examination  Assessment and Qualification Learning is assessed through: ·         one-hour examination. Passing the exams qualifies the candidate for Cognicert ISO 7101 Healthcare Quality Lead Implementer Course (CPD Certificate) ·         Practical experience of 25 days with activity log qualifies participants for Cognicert ISO 7101 Healthcare Quality Lead Implementer Course (Implementer Category) I.D Card and Certificate ·         Practical experience of 50 days with activity log qualifies participants for our Cognicert ISO 7101 Healthcare Quality Lead Implementer Course (Lead Implementer Category) I.D Card and Certificate  Course Delivery Options  Self-Study Material, Exam and Certification  Online Training, Material, Exam and Certification  Classroom Training Location Here (Fee to be decided by delivery partners)
Certificate
Upon successful completion of this programme, you will receive Cognicert ISO 7101 Healthcare Quality Lead Implementer Certificate from Cognicert UK.

ONE STANDARD · FIVE LEARNING LEVELS

Choose your ISO 7101 course

Compare the focus and training duration of each level. Choose the level that fits your responsibilities; you do not need to book every level in sequence.

View the complete ISO 7101 training pathway
1 day

ISO 7101 Awareness

People who need an introduction to the standard and their role in supporting it.

Self-study: £75On demand · study at your own pace

Live online: £2002–6 November 2026

Enrol self-study · £75Book online · £200
The date shown is an intake window, not the duration of your course. Ask for the exact teaching dates, hours and time zone before booking. Per learner, before applicable UK VAT. Review your total before payment.
2 days

ISO 7101 Foundation

People building a working understanding of the standard before taking on implementation or audit responsibilities.

Self-study: £150On demand · study at your own pace

Live online: £5002–6 November 2026

Enrol self-study · £150Book online · £500
The date shown is an intake window, not the duration of your course. Ask for the exact teaching dates, hours and time zone before booking. Per learner, before applicable UK VAT. Review your total before payment.
3 days

ISO 7101 Internal Auditor

People preparing to plan and carry out internal audits within their organisation.

Self-study: £250On demand · study at your own pace

Live online: £7502–6 November 2026

Enrol self-study · £250Book online · £750
The date shown is an intake window, not the duration of your course. Ask for the exact teaching dates, hours and time zone before booking. Per learner, before applicable UK VAT. Review your total before payment.

Choose a level and study mode to enrol directly; no preliminary enquiry is needed for an available booking. Your existing basket confirms the date, price, applicable VAT and final total before secure Stripe payment. Invoice requests remain available.

Durations refer to the training programme. Course details explain entry requirements, assessment and the award for successful candidates. Training does not certify your organisation. Self-study access or live-course joining instructions follow payment and any applicable eligibility checks. Read refund and transfer conditions.

BOOK WITH CLARITY

Refunds, cancellations and transfers

Refund and transfer choices depend on the course format, how much notice you give and whether digital content has been accessed. Contact learner care early and we will help you identify the best available option.

Read the complete refund, cancellation and transfer policy →
UPCOMING COURSE CALENDAR

Training, exam and application dates

Prices are per learner before any applicable UK VAT. A live-online intake costs more after its standard deadline because the published late fee is added. Self-study is priced separately and has no late-intake fee.

TRAINING DATESEXAMDEADLINE & STATUSLIVE ONLINESELF-STUDY
2–6 November 20266 November 2026Published intake — confirm availability
Published late date passed. Contact Cognicert to confirm places before booking.
Places are confirmed at booking, not guaranteed by this calendar.		£850 £800 course fee + £50 late fee
Confirm this intake		£300
On-demand study; next exam shown at checkout.
DECEMBER 2026 COURSE OFFER

Save 20% when you pay by the November deadline.

For December 2026 course intakes with a published standard payment deadline in November. Pay in full by that course’s standard deadline at 23:59 UK time. The discount ends on that date and does not continue to the late or extended deadline. Invoice requests and reservations alone do not qualify. Applicable VAT is added separately. Cannot be combined with group discounts.

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Learn your way

Live online · Self-study · Classroom · Onsite

Classroom enquiries: London, Manchester, Birmingham, Dubai and the Netherlands. Venue, dates and fees are confirmed before booking.

Other classroom locations and scheduled events →

Request an onsite or corporate quotation →

Speak to a course adviser

We aim to respond within minutes during office hours: Monday–Friday, 09:00–17:00 UK time. Enquiries received outside these hours are handled on the next working day.

+44 20 4653 0696
bizdev@cognicert.com

Ask about your course →
RECOGNITION & MEMBERSHIPS

Know who stands behind your learning.

  • ISCB, United States: Cognicert’s ISO/IEC 17050 Declaration of Conformity to ISO/IEC 17021-1 and ISO/IEC 17024 requirements is recognised by International Services for Certification Bodies.
  • UK Registered Learning Provider: UKPRN 10091575. Registration is a provider listing.
  • Association of Healthcare Trainers, UK: member.
  • The CPD Group: approved CPD provider. Individual course CPD status is confirmed where applicable.
  • Listed on ISO Central as an ISO registrar →
VERIFIABLE ACHIEVEMENT

Check your Cognicert certificate

Successful candidates receive a uniquely numbered Cognicert certificate that another person can check through our public certificate-verification service. This confirms the authenticity of a Cognicert-issued award; acceptance by an employer, regulator or external professional scheme depends on their requirements.

View certificate verification →
YOUR COURSE ADVISER

Need help before enrolling?

Lisa Williams
Course and Business Development Adviser
Monday–Friday, 09:00–17:00 UK time

+44 20 4653 0696
info@cognicert.com
Self-study from £300per learner · excl. applicable VATEnrol self-study

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