Cognicert UK Limited http://cognicert.com
Inspection bodies carry out assessments on behalf of private clients, their parent organizations, or authorities, with the objective of providing information about the conformity of inspected items with regulations, standards, specifications, inspection schemes or contracts. Inspection parameters include matters of quantity, quality, safety, fitness for purpose, and continued safety compliance of installations or systems in operation. The general requirements with which these bodies are required to comply in order that their services are accepted by clients and by supervisory authorities are harmonized in this International Standard.
COURSE OBJECTIVES
The “ISO 17020:2012 Lead Auditor” course provides comprehensive training for participants to be able to:
Understand how to audit each and every ISO 17020:2012 requirements
Learn fundamental auditing skills;
Implement methods to comply with the ISO 17020:2012
Audit process and techniques
Improve Auditor’s skills and techniques
Examine the requirements of ISO 17020 from an Auditor Perspective
Write Audit reports process and follow up corrective actions
Plan, Lead, Conduct and report an ISO 17020 audit;
Effectively verify root cause analysis as part of the ISO 17020 Management procedure on corrective action
WHO NEEDS THIS COURSE?
Persons responsible for conducting internal audits according to ISO 17020:2012 requirements
Persons involved in the ISO 17020:2012 accreditation assessment processes.
Quality inspectors
Course content
Day 1
Background and Development of ISO 17020:2012
Interpreting the Requirements of the ISO 17020:2012 Standard
The Process Management Approach
Independence of Inspection provider and process
Roles and responsibilities
Management System Planning
Day 2
Document Management
Inspection Operations managements
Resource Management
Subcontracting
Process Improvement
Monitoring and Evaluation
Day 3
Fundamentals of Auditing
Auditing according to ISO 17011
Managing Audit Program
Audit Evidences
Audit Process
Audit Planning Preparation
Day 4
Leading an audit
Conducting Onsite Audit
Conducting Audit Follow-Up
The Root Cause Analysis Process
Certification Audit processes and criteria
Day 5
Revision and
Examination
Duration: 5 days
Training methodologies
Case Study
Individual Exercises
Role Play
Group Exercises
Group Presentation
Examination
Your learning and certification
Your study options
Live online includes instructor-led training, digital materials, a final examination and a certificate for successful candidates. Self-study includes materials, examination and certification on successful completion.
Personalised course support
Your Cognicert adviser helps you plan your training, with course-specific guidance on teaching hours and timezone, entry requirements, assessment, pass marks, resit arrangements and self-study access.
Earn your Cognicert certificate by successfully completing the course assessment. Your certificate records that achievement and can be checked through Cognicert’s public verification service.
Refund and transfer choices depend on the course format, how much notice you give and whether digital content has been accessed. Contact learner care early and we will help you identify the best available option.
Successful candidates receive a uniquely numbered Cognicert certificate that another person can check through our public certificate-verification service. This confirms the authenticity of a Cognicert-issued award; acceptance by an employer, regulator or external professional scheme depends on their requirements.