Prerequisites
Entry requirements depend on the course and level. Review the course-specific requirements and prior knowledge listed below.
Content+
- Introduction
- Quality Principles
- Quality Assurance and Quality Control
- Quality Management Tools
- Stakeholders requirement management
- Quality Risk Management
- Quality documents and record management
- Managing Organizational Knowledge
- Agreement Processes
- Acquisition Process
- Quality Procurement and Contract Management
- Supply Process
- Customer Requirement Verification
- Enterprise Processes
- Enterprise Environment Management Process
- Investment Management Process
- System Life Cycle Processes Management Process
- Resource Management Process
- Quality Management Process
- Project Processes
- Project Planning Process
- Project Assessment Process
- Project Control Process
- Decision-making Process
- Risk Management Process
- Configuration Management Process
- Information Management Process
- Concept Stage
- Technical Processes
- Stakeholder Requirements Definition Process
- Application House of Quality and Other quality Tools
- Requirements Analysis Process
- Developing requirement for Products and Service Provision
- Development Stage
- Architectural Design Process
- Design and Development Requirement
- Design and Development input
- Design and Development Output
- Design and Development Changes
- Production Stage
- Quality Production and Service Provision Management
- Implementation Process
- Measurement Equipment Maintenance and Calibration
- Developing Identification and traceability system
- Change Management and Controls
- Integration Process
- Verification Process
- Corrective actions
- Utilization Stage
- Transition Process
- Validation Process
- Operation Process
- Control of nonconforming outputs
- Support Stage
- Maintenance Process
- Post-delivery Customer Services
- Corrective actions
- Release of products and services
- Retirement Stage
- Disposal Process
- Quality performance monitoring and Evaluation
- Monitoring and auditing techniques and evidences
- Customer feedback survey, Supplier Evaluation and employees
- Use of ICT in Quality Management
- Monitoring and evaluating Quality Performance
- Auditing Quality Performance
- Evaluating and Reviewing Quality Activities
Programme application
This course covers quality engineering system in the context of ISO/IEC CD 15288:2015 Systems Engineering— System Life Cycle Processes and ISO 9001:2015 Quality Management System. The course also covers the concepts of reliability engineering, human factor engineering and Integrated Logistics Support according to ISO 16091:2018. It also provides the opportunity to gain knowledge on the regulations and processes of Quality management and assurance in engineering practice. Participants will also be introduced to the concept of Plan-Do- Check-Act in managing quality with policies, processes, procedures and controls. Participants will be able to:- Establish all engineering processes required by their organisations to perform their relevant engineering lifecycle functions.
- Reduce rate of equipment failures
- Understand the concept of corporate governance, human factor engineering, reliability and supportability engineering as well as integrated logistics support.
- Perform effective quality assurance and quality control engineering functions.
- Learn how to bridge the gap between customer and engineering system requirements that ensure smooth transition and integration.
- Apply the concept of project management in engineering activities
- Understand the concept of verification and validation
- Input customer requirement into every phase of engineering projects.
- Quality Supervisor
- Quality Assurance and Control Engineers (QA/QC).
- Quality Engineering System Implementers