ISO 17021 Lead Assessor

Cognicert ISO 17021:2011 Management System Conformity Assessment Lead Assessor Course  Cognicert Limited www.cognicert.com  COURSE OBJECTIVES The “ISO 17021:2011  Lead Assessor” course provides comprehensive training to enable participants to:

• Audit each and every ISO 17021:2011 requirements
• Learn basic auditing skills;
• Implement methods to comply with the ISO 17021:2011
• Audit processes and techniques
• Improve Assessor’s skills and techniques
• Examine the requirements of ISO 17021 from an Assessor Perspective
• Write Audit reports process and follow up corrective actions
• Plan and conduct an ISO 17021 audit, and  report audit results;
• Effectively use root cause analysis as part of the ISO 17021 Management procedure on corrective action

 WHO NEEDS THIS COURSE? • Persons responsible for conducting internal assessment according to ISO 17021:2011  requirements • Persons involved in the accreditation of Management systems ISO 17021:2011

Background and Development of ISO 17021:2011 Definition of ISO 17021:2011 Major Changes in ISO 17021:2011 Benefits of ISO 17021:2011 ISO 17021- 1 to 9 Series for accrediting various management system standards. Types of Assessments Why Management System Assessments are needed Introduction to the Requirements of the ISO 17021:2011  Standard Interpretations of Key Terms Elements of a Management System The ISO 17021:2011  Standard Continual Improvement Cycle Management Process Model Management System Requirements The Documentation Requirements of ISO 17021:2011 Management Responsibility Resource Management Product Realization Measurement, Analysis and Improvement The Process Management Approach Process Management Approach The Planning Phase Establish Process Measurements Analyze the Process Design or Redesign the Process Process Mapping Introduction to Document Control Elements of Documents Process Approach to Documentation Identifying Documents and their Owners Types of Documents Master Document List Document Control Revisions and Maintenance Tips for Document Writers Introduction to Management Review Making Management Review relevant to Management What will be reviewed? Establishing the Objectives Planning the Management Review Output of Management Review ISO 19011:2018 and ISO 17011:2017 Fundamentals of Internal Auditing Decide how to Audit Principles of Auditing Managing an Audit Programme Preparation & Planning Of Assessments Preparation Of checklist Lesson 8: ISO 19011:2018 and ISO 17011:2017 Audit Activities ISO 17023:2013 Audit duration External assessment processes and criteria Identification of Non-Conformities [N/C’s]. Documenting the Audit (Audit Report) Conducting Audit Follow-Up Practical Auditing Exercise Competence and Evaluation of Assessors. Creating a Corrective Action Plan Who participates? What is Root Cause Analysis? When (and when not) to use Root Cause Analysis The Root Cause Analysis Process How to construct a Root Cause Analysis Checklist Examples of how a well-run Root Cause Analysis Process works Corrective and Preventive Actions

• Duration: 5 days

• Case Study
• Individual Exercises
• Role Play
• Group Exercises
• Group Presentation
• Examination

Assessment and Qualification Learning is assessed through:4 hours open examination. Passing the exams qualifies the candidate for Cognicert ISO 17021 Lead Assessor (CPD Certificate)

• Practical experience of 25 days with activity log qualifies participants for our Cognicert ISO 17021 Lead Assessor (Auditor Category) I.D Card and Certificate
• Practical experience of 50 days with activity log qualifies participants for our Cognicert ISO 17021 Lead Assessor (Lead Auditor Category) I.D Card and Certificate

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