Prerequisites
Entry requirements depend on the course and level. Review the course-specific requirements and prior knowledge listed below.

Plan and conduct assessments of certification of persons, evaluate evidence and follow up findings on certification schemes, examination processes and impartial decisions.
Entry requirements depend on the course and level. Review the course-specific requirements and prior knowledge listed below.
100 questions in one hour. Pass mark: 70%. Your payment includes two exam attempts. A third or later attempt costs £100 per resit.
Platform-wide pass rate: 87% across all examined trainees, based on Cognicert’s exam-platform results. This is not a course-specific pass rate or a guarantee of an individual result.
Lifetime access for the enrolled learner. Access is personal and cannot be shared.
Plan and conduct assessments of certification of persons, evaluate evidence and follow up findings on certification schemes, examination processes and impartial decisions.
Work through certification schemes, examination processes and impartial decisions and connect them to the responsibilities of your audit or assessment role. The detailed programme explains the methods and activities covered.
Background and Development of ISO 17024:2012
Definition of ISO 17024:2012
Major Changes in ISO 17024:2012
Benefits of ISO 17024:2012
Types of Assessments
Why Management System Assessments are needed
ISO/IEC TS 17027:2014 Conformity assessment – Vocabulary related to competence of persons used for certification of persons
Introduction to the Requirements of the ISO 17024:2012 Standard
Interpretations of Key Terms
Elements of a Management System
The ISO 17024:2012 Standard
Continual Improvement Cycle
Management Process Model
Management System Requirements
The Documentation Requirements of ISO 17024:2012
Management Responsibility
Resource Management
Measurement, Analysis and Improvement
The Process Management Approach
Process Management Approach
The Planning Phase
Establish Process Measurements
Analyze the Process
Design or Redesign the Process
Process Mapping
Introduction to Document Control
Elements of Documents
Process Approach to Documentation
Identifying Documents and their Owners
Types of Documents
Master Document List
Document Control
Revisions and Maintenance
Tips for Document Writers
Introduction to Management Review
Making Management Review relevant to Management
What will be reviewed?
Establishing the Objectives
Planning the Management Review
Output of Management Review
ISO 19011:2018 and ISO 17011:2017
Fundamentals of Internal Auditing
Decide how to Audit
Principles of Auditing
Managing an Audit Programme
Preparation & Planning Of Assessments
Preparation Of checklist
Lesson 8: ISO 19011:2018 and ISO 17011:2017
Audit Activities
ISO 17023:2013 Audit duration
External assessment processes and criteria
Identification of Non-Conformities [N/C’s].
Documenting the Audit (Audit Report)
Conducting Audit Follow-Up
Practical Auditing Exercise
Competence and Evaluation of Assessors.
Creating a Corrective Action Plan
The Root Cause Analysis Process
How to construct a Root Cause Analysis Checklist
Corrective and Preventive Actions
Self-Study Material, Exam and Certification
Online Training, Material, Exam and Certification
Classroom Training, Material, Exam and Certification - Locations here
5 days
ONE STANDARD · FIVE LEARNING LEVELS
Compare the focus and training duration of each level. Choose the level that fits your responsibilities; you do not need to book every level in sequence.
View the complete ISO 17024 training pathwayStaff and stakeholders who need an introduction to certification of persons and their responsibilities.
Self-study: £75On demand · study at your own pace
Live online: £20030 November–4 December 2026
Staff, managers and prospective assessors building a working understanding of ISO 17024.
Self-study: £150On demand · study at your own pace
Live online: £50030 November–4 December 2026
Personnel planning internal audits of certification of persons against ISO 17024.
Self-study: £250On demand · study at your own pace
Live online: £75030 November–4 December 2026
Assessors and team leaders evaluating the competence and conformity of certification of persons.
Self-study: £500On demand · study at your own pace
Live online: £1,20030 November–4 December 2026
Managers and implementation leads establishing or improving processes for certification of persons.
Contact Cognicert for this level’s syllabus and availability.
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Read the complete refund, cancellation and transfer policy →Prices are per learner before any applicable UK VAT. A live-online intake costs more after its standard deadline because the published late fee is added. Self-study is priced separately and has no late-intake fee.
| TRAINING DATES | EXAM | DEADLINE & STATUS | LIVE ONLINE | SELF-STUDY |
|---|---|---|---|---|
| 30 November–4 December 2026 | 4 December 2026 | Standard booking period Standard deadline: 2 November 2026. No late fee yet. Places are confirmed at booking, not guaranteed by this calendar. | £1,200 Choose this intake | £500 On-demand study; next exam shown at checkout. |
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