Prerequisites
Course-specific entry requirements are not published here. Contact a course adviser to confirm suitability before paying.

Plan and conduct assessments of certification of persons, evaluate evidence and follow up findings on certification schemes, examination processes and impartial decisions.
Course-specific entry requirements are not published here. Contact a course adviser to confirm suitability before paying.
100 questions in one hour. Pass mark: 70%. Your payment includes two exam attempts. A third or later attempt costs £100 per resit.
Platform-wide pass rate: 87% across all examined trainees, based on Cognicert’s exam-platform results. This is not a course-specific pass rate or a guarantee of an individual result.
Lifetime access for the enrolled learner. Access is personal and cannot be shared.
Plan and conduct assessments of certification of persons, evaluate evidence and follow up findings on certification schemes, examination processes and impartial decisions.
Work through certification schemes, examination processes and impartial decisions and connect them to the responsibilities of your audit or assessment role. The detailed programme explains the methods and activities covered.
Background and Development of ISO 17024:2012
Definition of ISO 17024:2012
Major Changes in ISO 17024:2012
Benefits of ISO 17024:2012
Types of Assessments
Why Management System Assessments are needed
ISO/IEC TS 17027:2014 Conformity assessment – Vocabulary related to competence of persons used for certification of persons
Introduction to the Requirements of the ISO 17024:2012 Standard
Interpretations of Key Terms
Elements of a Management System
The ISO 17024:2012 Standard
Continual Improvement Cycle
Management Process Model
Management System Requirements
The Documentation Requirements of ISO 17024:2012
Management Responsibility
Resource Management
Measurement, Analysis and Improvement
The Process Management Approach
Process Management Approach
The Planning Phase
Establish Process Measurements
Analyze the Process
Design or Redesign the Process
Process Mapping
Introduction to Document Control
Elements of Documents
Process Approach to Documentation
Identifying Documents and their Owners
Types of Documents
Master Document List
Document Control
Revisions and Maintenance
Tips for Document Writers
Introduction to Management Review
Making Management Review relevant to Management
What will be reviewed?
Establishing the Objectives
Planning the Management Review
Output of Management Review
ISO 19011:2018 and ISO 17011:2017
Fundamentals of Internal Auditing
Decide how to Audit
Principles of Auditing
Managing an Audit Programme
Preparation & Planning Of Assessments
Preparation Of checklist
Lesson 8: ISO 19011:2018 and ISO 17011:2017
Audit Activities
ISO 17023:2013 Audit duration
External assessment processes and criteria
Identification of Non-Conformities [N/C’s].
Documenting the Audit (Audit Report)
Conducting Audit Follow-Up
Practical Auditing Exercise
Competence and Evaluation of Assessors.
Creating a Corrective Action Plan
The Root Cause Analysis Process
How to construct a Root Cause Analysis Checklist
Corrective and Preventive Actions
Self-Study Material, Exam and Certification
Online Training, Material, Exam and Certification
Classroom Training, Material, Exam and Certification - Locations here
5 days
ONE STANDARD · FIVE LEARNING LEVELS
Compare the focus and training duration of each level. Choose the level that fits your responsibilities; you do not need to book every level in sequence.
View the complete ISO 17024 training pathwayStaff and stakeholders who need an introduction to certification of persons and their responsibilities.
Self-study: £75On demand · study at your own pace
Live online: £20030 November–4 December 2026
Staff, managers and prospective assessors building a working understanding of ISO 17024.
Self-study: £150On demand · study at your own pace
Live online: £50030 November–4 December 2026
Personnel planning internal audits of certification of persons against ISO 17024.
Self-study: £250On demand · study at your own pace
Live online: £75030 November–4 December 2026
Assessors and team leaders evaluating the competence and conformity of certification of persons.
Self-study: £500On demand · study at your own pace
Live online: £1,25030 November–4 December 2026 · includes late fee
Managers and implementation leads establishing or improving processes for certification of persons.
Contact Cognicert for this level’s syllabus and availability.
Enquire about Lead ImplementerChoose a level and study mode to enrol directly; no preliminary enquiry is needed for an available booking. Your existing basket confirms the date, price, applicable VAT and final total before secure Stripe payment. Invoice requests remain available.
Durations refer to the training programme. Course details explain entry requirements, assessment and the award for successful candidates. Training does not certify your organisation. Self-study access or live-course joining instructions follow payment and any applicable eligibility checks. Read refund and transfer conditions.
Refund and transfer choices depend on the course format, how much notice you give and whether digital content has been accessed. Contact learner care early and we will help you identify the best available option.
Read the complete refund, cancellation and transfer policy →Prices are per learner before any applicable UK VAT. A live-online intake costs more after its standard deadline because the published late fee is added. Self-study is priced separately and has no late-intake fee.
| TRAINING DATES | EXAM | DEADLINE & STATUS | LIVE ONLINE | SELF-STUDY |
|---|---|---|---|---|
| 30 November–4 December 2026 | 4 December 2026 | Late booking period Standard deadline passed. £50 late fee applies until 13 November 2026. Places are confirmed at booking, not guaranteed by this calendar. | £1,250 £1,200 course fee + £50 late fee Choose this intake | £500 On-demand study; next exam shown at checkout. |
For December 2026 course intakes with a published standard payment deadline in November. Pay in full by that course’s standard deadline at 23:59 UK time. The discount ends on that date and does not continue to the late or extended deadline. Invoice requests and reservations alone do not qualify. Applicable VAT is added separately. Cannot be combined with group discounts.
Compare courses, dates and fees →Live online · Self-study · Classroom · Onsite
Classroom enquiries: London, Manchester, Birmingham, Dubai and the Netherlands. Venue, dates and fees are confirmed before booking.
Other classroom locations and scheduled events →
Request an onsite or corporate quotation →We aim to respond within minutes during office hours: Monday–Friday, 09:00–17:00 UK time. Enquiries received outside these hours are handled on the next working day.
+44 20 4653 0696
bizdev@cognicert.com
ISCB, United States: Cognicert’s ISO/IEC 17050 Declaration of Conformity to ISO/IEC 17021-1 and ISO/IEC 17024 requirements is recognised by International Services for Certification Bodies.
Association of Healthcare Trainers, UK: member.
The CPD Group: approved CPD provider. Individual course CPD status is confirmed where applicable.
Listed on ISO Central as an ISO registrar →Successful candidates receive a uniquely numbered Cognicert certificate that another person can check through our public certificate-verification service. This confirms the authenticity of a Cognicert-issued award; acceptance by an employer, regulator or external professional scheme depends on their requirements.
View certificate verification →Lisa Williams
Course and Business Development Adviser
Monday–Friday, 09:00–17:00 UK time
Choose online or self-study and continue securely to Stripe.