Overview
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Cognicert ISO 21001 Lead Auditor Course
Certified by Cognicert Limited accredited by The CPD Accreditation Group, UK
COURSE OBJECTIVES
The “ISO 21001:2018 Lead Auditor” course provides comprehensive training in the ISO 21001:2018 standard and all its requirements from the auditor’s point of view, as well as basic skills necessary to complete an audit. It’s a practical-oriented training that should be considered “a must” for every ISO 21001Lead auditor. This intensive course is specifically designed to train corporate staff to serve as internal ISO 21001 auditors (as required by ISO 21001:2018 ). The interactive training program, complete with quizzes, will provide the necessary technical knowledge and understanding of all ISO 9001:2015 requirements to perform a complete ISO 21001 audit. This ISO auditor training should be taken by each employee appointed as internal ISO 21001 auditor to:
- Learn how to audit each and every ISO 21001:2018 requirement;
- Learn basic auditing skills;
- Satisfy the ISO 21001:2018 requirement on internal ISO Auditor training.
- To develop skills for conducting internal audits Of ISO 21001:2018 Educational Management System.
- Auditing process and techniques
- Auditor’s skills and techniques
- To examine the requirements of ISO 21001 from an Internal Auditor Perspective
- Auditing reports process, corrective action and follow-up
- Learn how to plan and conduct an internal ISO 21001 audit, and how to report audit results;
- Learn how to effectively use root cause analysis as part of the ISO 21001 Educational procedure on corrective action
Objectives
- Build a clear working understanding of ISO 21001 Lead Auditor.
- Apply relevant principles, requirements and good practice in realistic organisational contexts.
- Prepare participants to contribute confidently to implementation, assurance or professional practice.
Learning outcomes
By the end of the programme, participants should be able to explain the core concepts, identify practical requirements, evaluate evidence and plan appropriate improvement actions.
Reference standard
The programme is structured around ISO 21001 and the supporting guidance relevant to the course scope. Cognicert advisers can confirm the edition used for your selected cohort.
Target audience
Suitable for managers, practitioners, auditors, implementers, consultants and other professionals whose responsibilities relate to ISO 21001 Lead Auditor.
Benefits
- Stronger practical capability and professional confidence
- A structured approach that can be transferred to the workplace
- Assessment and a verifiable Cognicert certificate where the course requirements are met
Course content
Lesson 1: Background and Development of ISO 21001:2018
Definition of ISO
Major Changes in ISO 21001:2018
The Educational Management Principles
Benefits of ISO 21001:2018
Types Of Audits
Why Management System Audits are needed
Lesson 2: Introduction to the Requirements of the ISO 21001:2018 Standard
Interpretations of Key Terms
Elements of a Educational System
The ISO 21001:2018 Standard
Eight Principles of Educational Management
Continual Improvement Cycle
Educational Management Process Model
Educational System Requirements
The Documentation Requirements of ISO 21001:2018
Management Responsibility
Resource Management
Product Realization
Measurement, Analysis and Improvement
Lesson 3: The Process Management Approach
Process Management Approach
The Planning Phase
Establish Process Measurements
Analyze the Process
Design or Redesign the Process
Process Mapping
Lesson 4: Introduction to Document Control
Elements of Documents
Process Approach to Documentation
Identifying Documents and their Owners
Types of Documents
Master Document List
Document Control
Revisions and Maintenance
Tips for Document Writers
Lesson 5: Introduction to Management Review
Making Management Review relevant to Management
What will be reviewed?
Establishing the Objectives
Planning the Management Review
Output of Management Review
Lesson 6: How to Deal with External Auditors – A Basic Guide for Internal Auditors
What is an External Educational Audit?
What should an Employee expect during an Audit?
How should Employees interact with Auditors?
Lesson 7: ISO 19011:2011
Fundamentals of Internal Auditing
Decide how to Audit
Principles of Auditing
Managing an Audit Programme
Preparation & Planning Of Audits
Preparation Of checklist
Lesson 8: ISO 19011:2011 and ISO 17021:2018
Audit Activities
Identification of Non-Conformities [N/C’s].
Documenting the Audit (Audit Report)
Conducting Audit Follow-Up
Practical Auditing Exercise
Competence and Evaluation of Auditors.
Lesson 9: Creating a Corrective Action Plan
Who participates?
Developing a Plan
Using the Form
What is Root Cause Analysis?
When (and when not) to use Root Cause Analysis
The Root Cause Analysis Process
How to construct a Root Cause Analysis Checklist
Examples of how a well-run Root Cause Analysis Process works
Corrective and Preventive Actions
- Duration: 5 days
Training methodologies
- Case Study
- Individual Exercises
- Role Play
- Group Exercises
- Group Presentation
- Examination
- Assessment and Qualification
Learning is assessed through:
- 4 hours open examination. Passing the exams qualifies the candidate for Cognicert ISO 21001 Lead Auditor (CPD Certificate)
- Practical experience of 25 days with activity log qualifies participants for our Cognicert ISO 21001 Lead Auditor (Auditor Category) I.D Card and Certificate
- Practical experience of 50 days with activity log qualifies participants for our Cognicert ISO 21001 Lead Auditor (Lead Auditor Category) I.D Card and Certificate