Prerequisites
Course-specific entry requirements are not published here. Contact a course adviser to confirm suitability before paying.
PROFESSIONAL COURSE · Courses, Hospitality
ISO 22525:2020 Lead Implementer
Implement and improve ISO 22525 service arrangements across the medical tourist journey, from initial enquiry to return travel and follow-up.
- Practical, standards-based professional learning
- Assessment and verifiable Cognicert certification
- Flexible online, self-study and organisational delivery
Is this the right course for you?
What you will work on
- Define implementation scope and conduct an initial gap assessment.
- Map the patient journey, service interfaces, partners and responsibilities.
- Improve patient information, communication, handovers and follow-up.
Who this course is for
Medical tourism facilitators, international patient managers, healthcare administrators, patient-experience and compliance managers, project leads, consultants and service-partner managers.
Entry, exam and access at a glance
Exam and resits
100 questions in one hour. Pass mark: 70%. Your payment includes two exam attempts. A third or later attempt costs £100 per resit.
Platform-wide pass rate: 87% across all examined trainees, based on Cognicert’s exam-platform results. This is not a course-specific pass rate or a guarantee of an individual result.
Self-study access
Lifetime access for the enrolled learner. Access is personal and cannot be shared.
Overview+
Develop a practical approach to implementing ISO 22525:2020 within a medical tourism facilitator, healthcare provider or related service organisation.
Map the patient journey, clarify responsibilities, improve information and communication, coordinate service partners, manage handovers, determine competence needs and establish monitoring and improvement arrangements.
The course supports service implementation; clinical decisions remain the responsibility of appropriately qualified and authorised healthcare professionals.
Outcomes+
- Define implementation scope and conduct an initial gap assessment.
- Map the patient journey, service interfaces, partners and responsibilities.
- Improve patient information, communication, handovers and follow-up.
- Determine competence, records and service-risk controls.
- Monitor service quality, feedback, complaints and recurring issues.
- Prepare an implementation roadmap and assessment-readiness plan.
Audience+
Medical tourism facilitators, international patient managers, healthcare administrators, patient-experience and compliance managers, project leads, consultants and service-partner managers.
ONE STANDARD · FIVE LEARNING LEVELS
Choose your ISO 22525 course
Compare the focus and training duration of each level. Choose the level that fits your responsibilities; you do not need to book every level in sequence.
View the complete ISO 22525 training pathwayISO 22525 Awareness
Medical tourism personnel and service partners who need an introduction to ISO 22525 and the medical tourist journey.
Self-study: £60On demand · study at your own pace
Live online: £1607–11 December 2026
20% December discount included. Payment deadline: 26 November 2026, 23:59 UK time. No extension to late booking. Not combined with group discounts.
The date shown is an intake window, not the duration of your course. Ask for the exact teaching dates, hours and time zone before booking. Per learner, before applicable UK VAT. Review your total before payment.ISO 22525 Foundation
Medical tourism, healthcare service, quality and patient-experience professionals building a working knowledge of ISO 22525.
Self-study: £120On demand · study at your own pace
Live online: £4007–11 December 2026
20% December discount included. Payment deadline: 26 November 2026, 23:59 UK time. No extension to late booking. Not combined with group discounts.
The date shown is an intake window, not the duration of your course. Ask for the exact teaching dates, hours and time zone before booking. Per learner, before applicable UK VAT. Review your total before payment.ISO 22525 Internal Auditor
Personnel preparing to conduct internal audits or structured reviews of medical tourism services.
Self-study: £200On demand · study at your own pace
Live online: £6007–11 December 2026
20% December discount included. Payment deadline: 26 November 2026, 23:59 UK time. No extension to late booking. Not combined with group discounts.
The date shown is an intake window, not the duration of your course. Ask for the exact teaching dates, hours and time zone before booking. Per learner, before applicable UK VAT. Review your total before payment.ISO 22525 Lead Auditor
Auditors, quality professionals and team leaders assessing medical tourism services against ISO 22525.
Self-study: £500On demand · study at your own pace
Live online: £1,3007–11 December 2026
ISO 22525 Lead Implementer
Medical tourism facilitators, healthcare administrators, patient-experience managers and consultants implementing ISO 22525.
Self-study: £500On demand · study at your own pace
Live online: £1,3007–11 December 2026
Choose a level and study mode to enrol directly; no preliminary enquiry is needed for an available booking. Your existing basket confirms the date, price, applicable VAT and final total before secure Stripe payment. Invoice requests remain available.
Durations refer to the training programme. Course details explain entry requirements, assessment and the award for successful candidates. Training does not certify your organisation. Self-study access or live-course joining instructions follow payment and any applicable eligibility checks. Read refund and transfer conditions.
Refunds, cancellations and transfers
Refund and transfer choices depend on the course format, how much notice you give and whether digital content has been accessed. Contact learner care early and we will help you identify the best available option.
Read the complete refund, cancellation and transfer policy →UPCOMING COURSE CALENDAR
Training, exam and application dates
Prices are per learner before any applicable UK VAT. A live-online intake costs more after its standard deadline because the published late fee is added. Self-study is priced separately and has no late-intake fee.
| TRAINING DATES | EXAM | DEADLINE & STATUS | LIVE ONLINE | SELF-STUDY |
|---|---|---|---|---|
| 7–11 December 2026 | 11 December 2026 | Standard booking period Standard deadline: 26 November 2026. No late fee yet. Places are confirmed at booking, not guaranteed by this calendar. | £1,300 Choose this intake | £500 On-demand study; next exam shown at checkout. |
DECEMBER 2026 COURSE OFFER
Save 20% when you pay by the November deadline.
For December 2026 course intakes with a published standard payment deadline in November. Pay in full by that course’s standard deadline at 23:59 UK time. The discount ends on that date and does not continue to the late or extended deadline. Invoice requests and reservations alone do not qualify. Applicable VAT is added separately. Cannot be combined with group discounts.
Compare courses, dates and fees →Learn your way
Live online · Self-study · Classroom · Onsite
Classroom enquiries: London, Manchester, Birmingham, Dubai and the Netherlands. Venue, dates and fees are confirmed before booking.
Other classroom locations and scheduled events →
Request an onsite or corporate quotation →Speak to a course adviser
We aim to respond within minutes during office hours: Monday–Friday, 09:00–17:00 UK time. Enquiries received outside these hours are handled on the next working day.
+44 20 4653 0696
bizdev@cognicert.com
RECOGNITION & MEMBERSHIPS
Know who stands behind your learning.
ISCB, United States: Cognicert’s ISO/IEC 17050 Declaration of Conformity to ISO/IEC 17021-1 and ISO/IEC 17024 requirements is recognised by International Services for Certification Bodies.
UK Registered Learning Provider: UKPRN 10091575. Registration is a provider listing.
Association of Healthcare Trainers, UK: member.
The CPD Group: approved CPD provider. Individual course CPD status is confirmed where applicable.
Listed on ISO Central as an ISO registrar →
VERIFIABLE ACHIEVEMENT
Check your Cognicert certificate
Successful candidates receive a uniquely numbered Cognicert certificate that another person can check through our public certificate-verification service. This confirms the authenticity of a Cognicert-issued award; acceptance by an employer, regulator or external professional scheme depends on their requirements.
View certificate verification →YOUR COURSE ADVISER
info@cognicert.com
Need help before enrolling?
Lisa Williams
Course and Business Development Adviser
Monday–Friday, 09:00–17:00 UK time
info@cognicert.com
Self-study from £500per learner · excl. applicable VATEnrol self-study
Ready to enrol?
Choose online or self-study and continue securely to Stripe.