ISO 22301 Lead Auditor

Cognicert Limited www.cognicert.com

Lead Auditor Course

• Learn how to audit each and every ISO 22301:2019 requirements
• Learn basic auditing skills;
• Implement methods to comply with the ISO 22301:2019 requirements.
• Auditing process and techniques
• Auditor’s skills and techniques
• To examine the requirements of ISO 22301:2019 from an Lead Auditor Perspective
• Auditing reports process, corrective action and follow-up
• Learn how to plan and conduct an ISO 22301:2019 audit, and how to report audit results;
• Learn how to effectively use root cause analysis as part of the ISO 22301:2019  Business Continuity procedure on corrective action

• Persons responsible for conducting internal and external audits according to ISO 22301:2019 requirements
• Persons involved in the Business Continuity Management systems ISO 22301:2019

 Lesson 1: Background and Development of ISO 22301:2019

• Definition of ISO 22301:2019
• History of Business Continuity Management System
• Major Changes in ISO 22301:2019
• The Business Continuity Management Principles
• Benefits of ISO 22301:2019
• Types Of Audits
• Why Management System Audits are needed

Lesson 2: Introduction to the Requirements of the ISO 22301:2019  Standard

• Interpretations of Key Terms
• Elements of a Business Continuity System
• The ISO 22301:2019  Standard
• Eight Principles of Business Continuity Management
• Continual Improvement Cycle
• Business Continuity Management Process Model
• Business Continuity System Requirements
• The Documentation Requirements of ISO 22301:2019
• Management Responsibility
• Resource Management
• Product Realization
• Measurement, Analysis and Improvement

Lesson 3: The Process Management Approach

• Process Management Approach
• The Planning Phase
• Establish Process Measurements
• Analyze the Process
• Design or Redesign the Process
• Process Mapping

Lesson 4: Introduction to Document Control

• Elements of Documents
• Process Approach to Documentation
• Identifying Documents and their Owners
• Types of Documents
• Master Document List
• Document Control
• Revisions and Maintenance
• Tips for Document Writers

Lesson 5: Introduction to Management Review

• Making Management Review relevant to Management
• What will be reviewed?
• Establishing the Objectives
• Planning the Management Review
• Output of Management Review

Lesson 6: How to Deal with External Auditors – A Basic Guide for Internal Auditors

• What is an External Business Continuity Audit?
• What should an Employee expect during an Audit?
• How should Employees interact with Auditors?

Lesson 7: ISO 19011:2011 and 17021: 2018

• Fundamentals of Internal Auditing
• Decide how to Audit
• Principles of Auditing

Managing an Audit Programme

• Preparation & Planning Of Audits
• Preparation Of checklist

Lesson 8: ISO 19011:2011 and 17021: 2018

Audit Activities

• Identification of Non-Conformities [N/C’s].
• Documenting the Audit (Audit Report)
• Conducting Audit Follow-Up
• Practical Auditing Exercise

Competence and Evaluation of Auditors.

Lesson 9: Creating a Corrective Action Plan

• Who participates?
• What is Root Cause Analysis?
• When (and when not) to use Root Cause Analysis
• The Root Cause Analysis Process
• How to construct a Root Cause Analysis Checklist
• Examples of how a well-run Root Cause Analysis Process works
• Corrective and Preventive Actions

• Case Study
• Individual Exercises
• Role Play
• Group Exercises
• Group Presentation
• Examination

5 days